How can we help?
Answers to the most common questions about registering, paying and using your question banks. Still need a hand? We are an email away.
Help with your License Medical account
Activate your account
After registering, check your email for an activation link. If it has not arrived, check your spam or junk folder and confirm that you entered the correct email address.
Choose and access a course
Try the free sample questions, review the course description and select the access period that suits your revision plan. Follow the payment instructions shown at checkout, then sign in to access your course.
Trouble signing in or opening a question?
Check your login details and try an up-to-date browser. If a page does not work as expected, try another browser and tell us which page caused the problem.
Contact support
Email info@license-medical.com with your account email, course name and a description of the issue. For payment queries, include your order reference if available. Do not send passwords, full card details or identifiable patient information.
Please review our Terms and Conditions before purchasing a subscription.
Didn't find your answer?
Email our support team and we'll get back to you within one working day.
info@license-medical.com